Privacy Policy

Information Collection and Data Usage

At Rooli, protecting your personal data is a priority. This policy explains how we handle your information when you interact with our digital gaming services in Canada.

Categories of Personal Data Collected

Identity and Contact Data

This includes information such as your name, date of birth, and contact details provided during the registration process or through support inquiries.

Usage and Technical Data

We collect details about your device, IP address, operating system, and how you browse our site to improve our technical reliability.

Transactional and Communication Data

Records of your deposits, withdrawals, and any correspondence with our support team are maintained to ensure account security and legal compliance.

Legal Bases for Processing

We process your data based on several legal grounds: the necessity to fulfill our contract with you, our legitimate interests in providing a secure platform, and compliance with local legal obligations in Canada.

How Data is Utilized

We use your information to:

Establish and manage your user account.

Process financial transactions securely.

Provide efficient customer support via [email protected].

Monitor for fraudulent activity and ensure a fair gaming environment.

Data Retention and Security

Retention Approach

We store your personal data only for as long as is necessary to fulfill the purposes outlined in this policy or to comply with statutory retention periods required in Canada.

Security Measures

We implement reasonable technical and organizational safeguards to prevent unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute safety.

Sharing and International Transfers

We may share your data with trusted service providers who assist in our operations. If data is transferred outside of Canada, we ensure that appropriate safeguards are in place to maintain a level of protection comparable to local standards.

Your Rights as a User

You have the right to access the data we hold about you, request corrections, or ask for the deletion of your personal information. You may also object to certain types of processing. For any requests, please reach out to our team.

Updates and Contact

Privacy inquiries should be directed to: [email protected]. This policy may be updated to reflect changes in our practices or Canadian law.